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Anti Spam & Complaint Policy

StraightnessTraining.com sends free tips, tricks and techniques via e-mail after a subscriber is “double opt-in” confirmed. In addition StraightnessTraining.com will offer own products via e-mail and through the site StraightnessTraining.com.

StraightnessTraining.com puts high importance to the regulations concerning electronic mailings and the privacy law. So we try to avoid spam at all times.

What is spam?

Spam is defined as: A large amount of mail sent to recipients who not explicitly requested them. All e-mails in this volume are concerning content, broadly similar and often contain advertising for products, political thinking and / or propaganda. Also the frequent sending of the same e-mail  to a recipient who has not explicitly requested, falls under spamming. (This applies to both consumers and businesses).

StraightnessTraining.com will never use the data for other purposes and will never sell any of the provided data. Each subscriber always has  the opportunity to unsubscribe, free and easy at all times by clicking on the unsubscribe link in the e-mail.

Each subscriber has to confirm “double opt-in”

When someone signs up for our newsletter, it still has to be activated by clicking an activation link that is automatically sent after registration. This way it will be prevented that somebody will be placed on the mailing list unwanted.

Complaint Policy

The Straightness Training company is committed to providing a high quality service to everyone we deal with. In order to do this we need you to give us any comments about our service, and to tell us when we get things wrong. We want to help you resolve your complaint as quickly as possible.

We treat as a complaint any expression of dissatisfaction with our service which calls for a response. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.

Courtesy and respect

You can expect to be treated with courtesy, respect and fairness at all times. We expect that you will also treat our staff dealing with your complaint with the same courtesy, respect and fairness.

How to make a complaint

You can make a complaint in a number of ways:

by e-mail: support@straightnesstraining.com

or by post to:

ST Customer Service
Omval 206
1096 HZ Amsterdam
The Netherlands

Please make clear what the complaint is about.

Response

You will be notified about that the complaint has been received in good order as soon as possible and ultimately within 4 weeks your complaint will be dealt with.

Right to appeal

We offer the following right to appeal:

Mr. A. Brienen
E-Space BV
Admiraal De Ruijterweg 125 3
1056 EX Amsterdam

The Netherlands

The judgment of Mr. A. Brienen is binding, possible consequences are settled by PAARDEN BEGRIJPEN - MARIJKE DE JONG.

Registration

Complaints and the method of handling are recorded and kept for a period of five years.